Using a mobility scooter for the first time can feel like a big step. Whether it’s for you or someone you care for, it’s normal to have questions about how it works, how it handles, and how to feel comfortable using it every day.
At Access Abilities, we’ve been helping customers across the Greater Toronto and Halton Area choose, adjust, and get the most from their mobility scooters since 1998! While every scooter is a little different, there are a few things we always share with new users to help them get started with ease.
In this quick guide, we’ll walk you through four essential tips for first-time mobility scooter users, using the Pride Victory XL as an example.
1. Adjust your scooter for comfort (and control)
Before turning the key, take a few minutes to set up your scooter so it fits your body and movement comfortably. You should be able to sit upright with your feet flat and your hands resting easily on the tiller (the handlebar-style control).
Most scooters allow you to adjust:
- Seat height, so your knees are at a comfortable angle
- Tiller position, so you’re not overreaching
- Armrest width and angle, for posture and stability
These adjustments can make a significant difference to how the scooter handles, how confident you feel, and how long you can comfortably stay seated.
2. Learn the Controls
Even if you’ve driven a scooter before, it’s worth familiarising yourself with the controls on your specific model. The Pride Victory XL, for example, uses a lever-style throttle—pull to move forward, release to stop—with automatic braking.
Common scooter controls include:
- Power key or on/off switch
- Speed control dial
- Lights, horn, and indicator buttons
- Throttle lever (some have forward/reverse toggles)
3. Practice in a safe, open area
Before heading out into busier environments, practice driving your scooter somewhere calm and open. A quiet parking lot, long hallway, or level driveway are all good options.
Key things to practice:
- Turning the scooter on and off
- Starting, stopping, and reversing
- Making gentle turns
- Pulling up alongside a surface (like a curb)
- Navigating light inclines
Take your time and keep the speed setting low until you feel in full control. Practising indoors or in controlled spaces is a great way to build confidence, especially if you’re recovering from surgery or adjusting to new mobility needs.
4. Know your surroundings
In Ontario, mobility scooters are permitted on sidewalks. But that doesn’t mean every path is scooter-friendly. Watch for uneven pavement, curb drops, driveways, loose gravel, and especially ice or snow in winter.
Using a safety flag, mirror, or horn can help you stay visible and communicate clearly with pedestrians and vehicles around you. If you’re using the scooter in a new area, take a moment to look ahead and plan a clear route with curb cuts and safe crossings.
See also: Essential home maintenance tips for your mobility scooter
At Access Abilities, you can rent or buy a wide range of mobility scooters – whether you’re looking for a compact travel model, a mid-size scooter for daily errands, or a heavy-duty option for outdoor use. We’ll help you find the right fit for your needs, comfort, and budget.
And when you choose Access Abilities, you’re not just getting a scooter – you’re getting expert, personalized support every step of the way:
- Personalised guidance: Our team will help you compare models, understand key features, and find the right scooter for your height, strength, and daily use.
- Try before you buy: Test drive different scooters in-store so you can feel confident handling them—no guesswork or risky online orders.
- Reliable service: From short-term rentals to full-service repairs and annual tune-ups, we’re here with ongoing support you can count on. We also help with funding paperwork, delivery, and safe home setup.
Contact us now or visit us in Etobicoke or Oakville – we’re here to help you feel more independent, mobile, and supported.
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